Artisan Baking Excellence

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Privacy Policy

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 713-284-7398.

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Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing and using Baking Experts Haven services, you accept and agree to be bound by the terms and provision of this agreement.

Services Description

Baking Experts Haven provides custom baking services, including cakes, pastries, catering, and baking classes. All services are subject to availability and our quality standards.

Orders and Payment

All orders must be placed in advance. Custom orders require a deposit. Payment is due upon pickup or delivery. We accept cash, credit cards, and approved payment methods.

Cancellation Policy

Custom orders may be cancelled up to 48 hours before the scheduled pickup/delivery date. Deposits for cancelled orders are non-refundable unless cancellation is due to our inability to fulfill the order.

Quality Guarantee

We guarantee the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of pickup/delivery for resolution.

Limitation of Liability

Our liability is limited to the cost of the products or services purchased. We are not responsible for any indirect, incidental, or consequential damages.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 713-284-7398.

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Disclaimer

Last updated: January 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Baking Experts Haven excludes all representations, warranties, and conditions relating to our website and the use of this website.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, milk, nuts, soy, and other allergens. Please inform us of any allergies when placing your order.

Dietary Restrictions

While we offer various options for dietary restrictions, we cannot guarantee that our products are completely free from specific allergens due to shared equipment and facilities.

Product Variations

Actual products may vary slightly from photos due to the handcrafted nature of our baking. We strive to maintain consistency while celebrating the unique character of artisan baking.

External Links

Our website may contain links to external sites. We have no control over the nature, content, and availability of those sites and are not responsible for their content.

Professional Advice

The information on this website is not intended as professional nutritional or medical advice. Please consult with qualified professionals for specific dietary concerns.

Updates

We may update this disclaimer from time to time. Please check this page periodically for changes.